Privacy Policy

This Privacy Policy explains how Antraksh collects, uses, and protects personal information when customers visit or shop on www.antraksh.com By using this website, customers agree to the practices described here.

Information We Collect

We collect information that customers share during account creation, checkout, or while contacting us. This includes name, email, phone number, billing address, shipping address, and payment details. We also collect basic technical data such as IP address, device type, and browsing behaviour to improve the website experience.

How We Use Personal Information

We use customer information to process orders, provide customer support, send updates about purchases, and improve our store. We also use it to share new collections, offers, and important announcements with customers who choose to receive them. All information helps us serve customers better and keep their shopping experience smooth.

How We Store and Protect Information

We follow standard security practices to protect customer data. Payment information is handled through trusted and secure payment gateways. We do not store full payment details on our servers. We take reasonable steps to keep data safe from loss, misuse, or unauthorised access.

Sharing of Information

We do not sell or rent customer information to anyone. We only share information with service partners who help us run our store. This includes delivery partners, payment processors, and customer support tools. These partners use the information only for the services they provide.

Cookies

The website uses cookies to improve browsing and personalise the shopping experience. Cookies help us remember preferences, keep items in the cart, and understand how customers use the site. Customers can disable cookies in their browser settings, but some features may not work properly without them.

Communication

We may send order updates, account messages, offers, or newsletters to customers. Customers can unsubscribe from marketing emails anytime by clicking the link in the email or contacting us.

Customer Rights

Customers can request to access, update, or delete their personal information by contacting us at info@antraksh.com . We respond to all requests within a reasonable time.

Changes to This Policy

We may revise this Privacy Policy when needed. Any changes will be posted on this page with the updated date.

Contact

For questions or concerns about this Privacy Policy, customers can contact us at:
Email: info@antraksh.com
Phone: (+91) 1234567890
Address: Mayur Vihar, New Delhi, India – 110091